| Service | Typical range |
|---|---|
| Managed IT support, per user per monthHelpdesk, patching and monitoring. Hardware and projects are extra. | AED 100–300 |
| Managed IT support, small office, per monthDepends on response times and hours covered. | AED 1,500–6,000 |
| Onsite support, per hour (pay as you go)Usually with a one- or two-hour minimum. | AED 150–400 |
| Office network and Wi-Fi set-up (small office)Cabling, access points and switch. Hardware priced separately. | AED 2,000–8,000 |
| Microsoft 365 licence, per user per monthClose to the vendor list price. Beware of heavy markups. | AED 25–85 |
| Cloud backup, per user per monthAsk where the data is stored and when a restore was last tested. | AED 20–60 |
| CCTV installation, four camerasIncludes recorder and cabling. Cloud storage is a recurring fee. | AED 2,500–6,000 |
| Firewall set-up and configurationLicences for the security subscription are an annual cost. | AED 1,500–6,000 |
Indicative market ranges in AED, excluding 5% VAT unless stated. Not government tariffs and not quotes: always ask for a written quote.
What moves the price
- Number of users and devices. Per-user pricing scales with headcount, and servers or special software raise it.
- Response times. A four-hour response costs less than a one-hour response, and out-of-hours cover adds a premium.
- Security level. Multi-factor authentication, endpoint protection and email filtering add per-user costs.
- Onsite versus remote. Offices far from the provider pay more for visits.
- Contract length. A 12- to 36-month commitment usually lowers the monthly rate.
How to read these prices
These are indicative ranges compiled by the Moathaq editorial team from published rate cards, public tariffs and typical market prices. They are not government tariffs and they are not quotes. Last reviewed: October 2026. Your quote will differ, so always ask for a written quote before work starts.
Prices are for offices of roughly 5 to 30 staff and exclude 5 percent VAT unless a company quotes it inclusive. Hardware is priced separately from services, and many providers resell licences at a markup, so ask for the vendor price next to theirs. These are typical Dubai prices; in the other emirates prices are often similar or somewhat lower.
Our guide on what to ask an IT support company explains service levels, account ownership and the exit clause.
How to get a fair quote
Ask for a written scope that lists what the monthly fee covers and what is billed on top. Ask for the service level in the contract, the monthly report you will receive and the notice period to leave.
Insist that you own every account the provider sets up for you, and that the provider has an admin login but not the owner login.
Red flags
Be careful too with a backup that has never been restored. Ask for the date of the last test.
Frequently asked questions
How much should IT support cost a 10-person office?
Typically AED 1,500 to 4,000 a month in 2026, depending on response times and whether onsite visits are included.
Is Microsoft 365 cheaper bought through a provider?
Rarely. Compare the provider's price with the vendor's list price, and make sure the account is in your company's name.
